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Shipping InformationAlbersheim's offers several different options for shipping items. Please read the information below, which outlines our shipping policies and methods.Items Shipped via UPS and FED EX: All items that are shipped via UPS and FED EX are shipped insured. All items are insured for the full purchase amount.All items are packed and shipped by Albersheim's and are inspected before leaving our shipping warehouse. A confirmation of the shipping tracking number will be e-mailed to you. If you wish to have your items shipped using a faster (other than standard UPS ground) method, you must notify Albersheim's at the time of your order. The prices of items do not include the shipping. Please call or e-mail us to confirm your total price including shipping (On Line orders will show shipping charges at checkout). All shipping charges and the cost for packing the items are passed on to our customers. We do not ship using the US Postal service due to numerous lost and damaged packages in the past. Other Shipping Options: If you would like your merchandise shipped using a method that is not listed on this page, please call Albersheim's before ordering your merchandise. We will try to accommodate you to the best of our abilities. Damaged Items: Unfortunately, items do get damaged through shipping. If you receive a damaged item, please follow the following steps to insure that you will receive a full refund. 1. Please call or e-mail us ASAP 2. Keep all packing material and the items together 3. DO NOT SEND ITEMS BACK UNTIL YOU CALL US at 215-665-1953. Albersheim's will direct you as to what to do once we have received your phone call on damaged goods. Refunds for damaged items are made once the shipping agency has reimbursed Albersheim's. |
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Customer Support: Telephone 215-665-1953 or Email: info@albersheims.com Copyright Albersheim's 2002-2005 All applicable copyright and trademark protections apply. All Rights Reserved |
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